FAQs

We’re here to make things easier. If you’re considering counseling or need a psychosocial evaluation for your immigration case, you probably have questions — and we’re happy to answer them.

  • Yes. All of our services — including counseling and psychosociallogical evaluations — are available in both English and Spanish. We’re a bilingual, bicultural team, and we’re committed to making our clients feel understood in the language they’re most comfortable with.

  • We are licensed to provide services in Oklahoma, Texas, Colorado, and North Carolina. We offer both in-person and virtual sessions depending on your location and the type of service.

  • Yes. We offer secure virtual appointments for both counseling and immigration evaluations if you are located in one of the licensed states listed above.


Immigration Evaluation FAQs

  • It’s a written report created by a licensed mental health professional that assesses the emotional, psychological, and personal circumstances of someone involved in an immigration case. These evaluations are often requested by immigration attorneys to support cases like hardship waivers, asylum, VAWA, and more.

  • We provide evaluations for:

    • I-601 Waivers (Extreme Hardship)

    • VAWA Petitions (Domestic Violence)

    • U Visa (Victims of Crime)

    • T Visa (Human Trafficking)

    • Asylum

    • Parole in Place

    • Removal or Deportation Proceedings

  • Typically three sessions:

    • Session 1: Intake, Consent, and Testing

    • Session 2: Clinical Interview and Mental Health Assessments

    • Session 3: Clinical Interview, Results Review, and Recommendations

  • We use trusted mental health questionnaires to better understand symptoms like anxiety, depression, stress, and trauma, as well as your overall emotional well-being. These are not tests you can pass or fail — they are simply tools to help us understand your experiences and tell your story more clearly in your evaluation.

  • Reports are usually delivered within 4 weeks from your first session. If your case is time-sensitive, please let us know — we’ll do our best to accommodate urgent deadlines.

  • Yes. While we recommend working with an immigration attorney, we are happy to work directly with individuals and can help guide you through the evaluation process.

  • Yes. With your written permission, we can coordinate directly with your attorney to share your evaluation and any necessary documentation.

  • Unfortunately, no. Health insurance does not cover this type of evaluation because it is for immigration purposes rather than medical necessity. However, if psychotherapy treatment is recommended after the evaluation, your health insurance may cover those sessions depending on your plan.

  • No evaluation can guarantee the outcome of an immigration case. While ours are prepared in accordance with USCIS guidelines and can provide valuable support for your case, the final decision is always made by USCIS or the immigration court.

  • The cost of an evaluation depends on the complexity and urgency of your case. We’ll review your needs during the initial contact and provide a clear, upfront estimate before scheduling your first session.

  • You don’t need to worry about preparing anything in advance. Cecilia will guide the conversation and ask the questions needed for your report. The most important thing is to answer honestly and as openly as you can. There are no “right” or “wrong” answers — just share your experiences in your own words, and we’ll take care of the rest.

Counseling FAQs

  • Not at all. Many people begin therapy simply because they want to feel better, gain clarity, or work through a life transition. You don’t need a diagnosis or a major problem to benefit from counseling.

  • We work with clients facing:

    • Anxiety, depression, and stress

    • Grief and loss

    • PTSD and past trauma

    • Life transitions

    • Family or relationship conflict

    • Emotional overwhelm or burnout

  • Each counseling session lasts about 50 minutes.

  • It depends on your needs and goals. Some clients come weekly, others biweekly or monthly. We’ll work with you to create a schedule that feels supportive and realistic.

  • Yes. Everything you share in counseling is private and protected by law, with very few exceptions (such as risk of harm). We’ll go over all confidentiality policies in your first session.

  • Yes. We accept most major health insurance plans and also offer private pay options.

Still Have Questions?

We’re happy to help. Reach out and we’ll guide you through the next steps — no pressure, just support.

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